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Basic packages often allow access to popular social media platforms, text messages and email. Premium packages have faster speeds and usually allow uploads and streaming, in addition to social media and email. Unlike most hotels on land, cruise ship internet isn’t usually free.
Can I Use a VPN on the Cruise Ship?
It’s always a good idea to check directly with any cruise line for the most up-to-date information on their Wi-Fi offerings before you embark. As part of the Royal Caribbean Group, Celebrity Cruises has also completed its Starlink rollout. They take a different approach to Royal in that they still offer a “tiered” access system. Fortunately, the emergence of innovative solutions like Starlink Internet is helping this with faster and more reliable connections than were available before. Passengers in Concierge staterooms and one-bedroom suites receive Basic Surf Wi-Fi at no charge; Royal Suites receive complimentary Premium Surf Wi-Fi. On most ships, you can fit a tablet, e-reader or cellphone in your in-cabin safe when not using it -- though there might not be room for everyone to store all their electronics inside at once.

Is internet available 24/7?
Most other mainstream lines also offer suite passengers and members of its loyalty programs some or all their internet time free or discounted. Most cruise lines these days offer a streaming package that will allow you to stream with Netflix, Hulu, Youtube TV and other services. This plan will typically cost more than the basic package and keep in mind that the signal strength of the connection may not always allow for streaming. You should expect some buffering if you’re ship is out at sea. It’s usually best to download the movies you want to watch ahead of time so you don’t have to worry about signal strength during your cruise.
Do cruise ships have Wi-Fi? A line-by-line guide to internet access at sea
Wi-Fi is not available on Disney's private island, Castaway Cay. Passengers on Crystal Cruises' ocean ships can surf the internet on complimentary standard Wi-Fi throughout the ship on both Crystal Symphony and Crystal Serenity. Free internet service is often bundled with other perks as an add-on option when you book your cruise.
Price: Complimentary to $29.99 per day
If you're getting internet on your phone and you didn't pay the cruise line for it, you're likely using data from your carrier -- usually at very expensive rates for at-sea service. This services includes full access to the web and streaming movies and music. While Celebrity doesn’t list costs publicly on their website, the rate for an upcoming cruise was seen $30 per day for one device, with a 20% discount if booking ahead of time. The cruise lines charge different amounts for different tiers of service. They also charge based on the number of devices used at one time. So if you want to connect two devices at once (such as a husband and wife both surfing the internet), then you’ll pay twice as much.
What happened to minutes-based pricing?
Cruise lines have loyalty programs which reward their guests with points that accumulate. Once cruise passengers reach higher levels, they are often able to get access to some loyalty perks and discounts. Other cruise lines that offer a similar all-inclusive plan are Celebrity Cruises and Holland America.
What to Know About Wi-Fi on Each Major Ocean and River Cruise Line - Travel Market Report
What to Know About Wi-Fi on Each Major Ocean and River Cruise Line.
Posted: Mon, 01 Jan 2024 08:00:00 GMT [source]
The complimentary Surf Wi-Fi Package provides unlimited access on one device per person. This plan includes general web browsing, email access and posting to social media accounts. The Browse & Stream Cruise Package comes with the additional capability to video chat, stream music and movies, and post videos and live stream on social media. The per-device price drops when purchasing either plan for multiple devices. Note that MSC does not let you switch from one device to another on the same plan, so make sure to sign in to your plan for the first time on the device you intend to use it on.
Ways Your Cell Phone Can Either Ruin or Enhance Your Cruise

For example, a show might stream well for a while and then suddenly have a pixelated picture or pause while data loads. You can even use FaceTime or FaceTime Audio to make calls while on your cruise vacation. With minutes each costing so much, and the need to use them sparingly, there are ways you can save minutes. You would often give up and try again, feeling frustrated and robbed of your hard-earned cash. You might be feeling bummed that the Wi-Fi on your upcoming cruise will not only cost you, but also be lacking in performance. Unfortunately, the internet onboard can’t really be classified as reliable.
But if you are using a ton of data, you might be asked about what’s going on. Like Celebrity, Princess also has special fares with things like drink packages, gratuities, and wi-fi already included. In other words, you may have to pay nothing extra for service if you book one of these deals. The service is available starting at $24.99 per day for one device when purchased before the cruise.
Passengers can choose to upgrade to Wavenet Prime to stream movies or music. One login is provided per guest and is valid on one device at a time. As a rule, the more you pay for your cruise, the more likely you are to have free internet onboard.
Check the fine print and ensure that you pick the right package as there are some pre-purchase restrictions that are enforced before embarking. They do advise that if you want to use the internet when it’s fastest, to avoid doing it first thing in the morning, or when the majority of passengers return from shore excursions. So it’s possible we just cruised when there was some issue affecting the speed.
From my own personal experience, I tested StarLink internet onboard the Brilliance of the Seas in January 2023. For most users, even heavy users, this speed is more than fast enough for streaming as well as work applications. As mentioned above, it’s not clear if this sort of speed we experienced is unusual or if it is the norm. But if we had to pay the full $15 per day for the service, we would have been disappointed. One thing that we’ve noticed over the years is that the wi-fi experience on a cruise can vary based on a number of factors including weather, ship’s position, and the service itself. If you elect just to buy the plan on its own, the cost is $15 per day for one device.
You will be able to see the program for the day, the shows and events scheduled, and even the menu for the restaurants on board. In this article we will cover everything you need to know about Wi-Fi internet on a cruise ship, including how much it costs for each major line. Internet access on a cruise will soon be just as seamless as connecting from your living room.
The free time online increases to four hours at the Platinum level and eight complimentary hours at the Diamond level. For example, The Points Guy did a recent sampling of fares on the Amex site, checking them against Holland America's and found that the fares were quite similar, but the bonuses were not. Amex was offering onboard credit of $150 on a seven-night Alaska sailing in a balcony cabin, with no mention of any other specials or perks.
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