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For more information please see the BON VOYAGE GIFTS & GIFT PACKAGES section. To allow us to expedite immigration clearances in the various countries you will be asked to surrender your passport to our staff upon check-in. Some clearances will require face to face inspections, details will be communicated to you onboard.
Destination Countries
There are only two R Class ships on the roster — Volendam and Zaandam, which are the line's two oldest and smallest vessels, each with room for about 1,400 passengers. Because R Class vessels are nearly 40% smaller than the line's largest ships, they offer fewer amenities, making them perfect for anyone whose focus is the destinations the ships visit rather than the onboard diversions. As such, these two vessels tend to sail to more far-flung locales, including world cruises.
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The ship's shore excursions office will be able to advise you of the cancellation deadline applicable to each tour. Optional shore excursions during the land portion of a Land & Sea Journey are non-refundable within 3 days of your Land & Sea Journey departure date. Group shore excursions cancelled within three days prior to embarkation (sail) date are nonrefundable. Custom tours may have different cancellation deadlines which will be stated in the proposal. In the rare instance that tours are cancelled by Holland America Line or the tour operator, the full amount will be refunded within four to six weeks after the voyage ends.
Children's programs
As such, Holland America Line cannot guarantee that a guest will not come in contact with those items. All staterooms are equipped with standard U.S. 110 AC and European 220 AC outlets. If your shaver operates on standard 110 AC, by all means bring it (guests with pre- or post-cruise hotel packages may want to bring converters and/or adapters for their hotel stay).
Guest using any form of oxygen or undergoing any type of dialysis treatment are allowed on any sailing now and should be advised to submit an SRI to Guest Accessibility for review per standard practice. To meet this requirement, we must have the necessary information in our records at least 90 minutes before departure. If we do not have your information by this deadline, you will be unable to sail. Guests are urged to complete the Online Check-in process before leaving home. Guests who wait to check in at the terminal risk being unable to sail even if they arrive at the terminal before the vessel leaves.
Night Alaska Inside Passage
You may wish to bring a travel alarm clock as they are not available in staterooms. Disembarkation is usually completed within two to four hours after the ship’s arrival. Gift Order items include a variety of alcoholic and nonalcoholic beverages, clothing, casino chips and flowers at very reasonable prices. Packages such as “Renewal of Vows,” “Happy Anniversary,” “Romantic Voyage” and “Just for Us” include a variety of services and mementos to commemorate your special occasion. Gift orders must be prepaid and received two weeks in advance of sailing.
Do you offer babysitting on board?
If you become ill or injured during the voyage and your diagnostic and/or care requirements exceed the capabilities of the Medical Center, you will be transferred to medical facilities ashore. Please note that Medicare and many health insurance plans DO NOT cover the cost of medical care at sea, in foreign countries, or for air evacuation. For this reason, guests are encouraged to obtain travel medical insurance prior to travel. Book on board and you can reserve your next cruise at a reduced deposit of only US$100, US$300 or US$1,000 per person and receive a shipboard credit of up to US$500.00 per person. (If you choose to take advantage of Holland America’s cruise Cancellation Protection this payment will be due prior to the cancellation period.) No additional deposits will be due until final payment.
What activities are available on board the ship?
Holland America's new 4-month cruise will visit all 7 continents - USA TODAY
Holland America's new 4-month cruise will visit all 7 continents.
Posted: Mon, 26 Feb 2024 08:00:00 GMT [source]
Minors who are U.S. citizens should have an original, photocopy or certified original of their government-issued birth certificate or another form of proof of citizenship. If traveling outside of the Western Hemisphere, a passport is required for guests of any age. Your travel advisor can provide additional information about this requirement. Generally, the ship is subject to certain government procedural requirements upon arrival.
Fully Accessible These rooms provide wide interior & exterior doors, wheelchair access to both sides of the bed, and a roll-in shower with grab bars, shower seat, accessible shower controls, and hand held shower head. Situations may occur in which guests with limited mobility may not be able to go ashore at the time they desire or are unable to go ashore at all in certain ports. For your convenience, and to expedite your departure, we encourage all our guests to utilize the online check-in procedure and start the process as soon as possible. During online check-in, you can securely submit your Immigration, Disembarkation and credit card registration forms. For the most accuracy onboard your ship, please complete the process at least 30 days prior to your departure.
The ability to provide assistance may depend on certain factors such as the weight or dimensions of the scooter. If you are unable to transfer from your mobility scooter and alternative arrangements are required, please advise Holland America Line at the time of booking or as far in advance of your sailing as possible. Cancellations for pre-paid tours are allowed up to 3 days prior to cruise embarkation and will be refunded to the credit card used for the purchase. If within 3 days of embarkation, all changes/cancellations must be done onboard the ship and refunds will be applied to your onboard account. If the credit is not fully utilized during the cruise, the balance will be paid to that passenger by the ship's Purser at the end of the voyage. If cancellation occurs onboard after the cancellation deadline for specific shore excursions, a 100% cancellation fee will apply.
Passengers onboard Holland America Line's ships love the line's dedication to traditional cruise activities, including afternoon tea and ballroom dancing, but they also flock to the line's newer options. Culinary classes (including some specifically for kids), wine tastings and blendings (on select ships only), and complimentary computer classes fill quickly. Registering a credit or debit card(s) (Visa®, Mastercard®, American Express®, and Discover®) as part of your pre-cruise check-in process activates your keycard. If you plan to bring a service animal, you must call our Guest Accessibility Department. You will need to provide health certificate documentation for the animal in your ports of call.
There are further inspections conducted by many of the countries that our ships visit. For example, any ship calling in a U.S. port is subject to a semi-annual Control Verification Inspection by the United States. Coast Guard during which almost an entire day is spent by Coast Guard personnel examining our lifesaving, nautical and other operating systems including observing mandatory emergency lifeboat drills. Additional safety, security and health inspections are carried out by other U.S. agencies including Customs and Border Protection, the U.S. Centers for Disease Control and Prevention and the Department of Agriculture.
Jacket and tie are appropriate for gentlemen, while ladies wear a cocktail dress or gown. Holland America Line only permits service animals on board, defined as those animals that are individually trained to provide assistance to an individual with a disability. We do not permit our guests to bring pets, therapy/companion animals, and other animals that do not meet the definition of service animals. If you have any questions about whether the animal you wish to bring on board is, in fact, a service animal, you may contact our Guest Accessibility Department. In a typical year, the line will operate more than two dozen voyages to the canal, some of which are round-trip sailings from Florida's Port Everglades while others are one-way trips between Fort Lauderdale and San Diego, California. Have you always wanted to experience a transit through the Panama Canal?
No-host mini-bars can be found in every stateroom onboard Eurodam, Koningsdam, Nieuw Amsterdam, Nieuw Statendam, Noordam, Oosterdam, Westerdam and Zuiderdam and in the verandah stateroom category and higher for all other ships. Holland America Line does not recommend storing medication in any mini-bar. Please contact the ship's Medical Center for any medication requiring refrigeration. Beverage Management reserves the right to revoke the package if misused. Beverage Management reserves the right to refuse service for any reason, including refusing service of alcoholic beverages to intoxicated guests.
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